Guides

Cyber security guides

Plain-English answers to the questions small businesses ask us most about protecting their devices, email and data.

Something's gone wrong

What to do first if you think you have been attacked, a laptop has gone missing or an account has been taken over.

What to do in the first hour of a ransomware attack

A step-by-step checklist for the first hour of a ransomware attack: what to do, what not to do, and who to call.

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Microsoft 365 account hacked? What to do next

The warning signs of a hacked Microsoft 365 account, the steps to take straight away, and why multi-factor authentication alone no longer keeps attackers out.

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Do we need to report a cyber attack? UK rules for small businesses

When a business must report a cyber attack or data breach to the ICO, the 72-hour rule, who else to tell, and what to record.

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Lost or stolen work laptop? Why encryption decides what happens next

Why disk encryption decides whether a lost laptop is a data breach, what to do in the first hour, and how to check BitLocker and FileVault today.

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Choosing your protection

What the different kinds of protection do, what they cost and which ones a small business actually needs.

MDR vs EDR vs XDR: what does a small business actually need?

EDR, XDR and MDR explained in plain English, with a simple way to decide which one your business needs.

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How much does managed cyber security cost a small UK business?

Real per-user prices for antivirus, EDR, XDR and 24/7 MDR, worked examples for 5, 15 and 40 people, and what else to budget for.

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Does a small business still need a firewall?

When a small business needs a firewall, when it doesn't, why the broadband router isn't enough, and what to look for in a business firewall.

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What to look for in secure web hosting for a small business website

The security features that matter in web hosting, from updates and backups to HTTPS and monitoring, who is responsible for what, and the questions to ask any host.

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How to secure staff working from home: VPN vs ZTNA

How a VPN and zero trust network access (ZTNA) differ, whether you need either, why attackers target remote access, and the basics every home worker setup needs.

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Insurance, testing and planning

Getting ready before anything goes wrong: insurance questionnaires, security testing and a plan for the worst day.

Cyber insurance requirements: what UK insurers ask small businesses for

The security questions cyber insurers ask, what they are looking for, and how to answer the proposal form honestly and confidently.

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How much does a penetration test cost in the UK?

What a penetration test costs, what drives the price, how long a small business test takes, and how to avoid paying for the wrong test.

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How to write an incident response plan for a small business

A simple incident response plan for a small business: who does what, who to call and what to write down, with an outline you can adapt today.

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Vulnerability scanning vs penetration testing: what is the difference?

What a vulnerability scan and a penetration test each find, how often you need them, and which a small business should start with.

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Your people and policies

Phishing, payment fraud, AI tools and staff phones: helping your team work safely, with simple rules to back them up.

How to spot a phishing email: a guide to share with your staff

The tell-tale signs of a phishing email, common examples, what to do with a suspicious message, and a short checklist to share with your staff.

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Invoice fraud: how business email compromise works and how to stop it

How criminals use hacked or look-alike email accounts to redirect real payments, the warning signs, and five checks that stop it.

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Is it safe to use ChatGPT and Copilot at work?

The real data risks of ChatGPT, Copilot, Claude and Gemini at work, the difference between personal and business accounts, settings to check first and what to put in an AI policy.

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Is phishing simulation worth it for a small business?

How phishing simulation works, whether it changes staff behaviour, what good security awareness training looks like, and how to run it without upsetting your team.

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Staff phones and work email: securing mobile devices and BYOD

How to protect work email and data on staff phones, company-owned or personal, without taking over personal devices, plus what to put in a simple BYOD policy.

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Our experts spent 20 years at Sophos and include a certified ethical hacker.
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